Keeping UniVerse environments running for the institutions that depend on them.

I-Commerce is a Rocket Software reseller providing maintenance and version-upgrade services for MultiValue database systems at banks, insurers and finance companies across Southeast Asia and Hong Kong.

Two services, one product line.

We work only on Rocket Software's MultiValue stack. Every engagement is either keeping a production system healthy, or moving it to a newer version without disruption.

Software maintenance

First-line support for your UniVerse environment under an annual agreement. When something goes wrong, your team reaches an engineer who already knows your system.

  • Diagnosis on call and guidance for your in-house team
  • Workarounds implemented while a fix is pending
  • Confirmed product bugs escalated to Rocket Software and tracked to closure
  • System-level advice on configuration, performance and housekeeping

Software upgrades

Planned version-upgrade projects for UniVerse and the products around it, scoped and executed to fit your change windows.

  • Upgrade assessment against your current release and platform
  • Test-environment upgrade and verification before production
  • Production cutover with rollback plan
  • Post-upgrade support through the settling-in period

Rocket Software products we support

  • UniVerse
  • UniVerse Replication
  • SB+
  • MultiValue Integration Server
  • Connection Pooling for UV
  • U2 Web DE
  • U2 Toolkit for .NET Developer
  • Audit Logging
  • AccuTerm Desktop and Web
  • Python for UniVerse

Financial institutions in four markets.

ClientSectorMarket
Lonpac InsuranceGeneral insuranceMalaysia
Lonpac InsuranceGeneral insuranceSingapore
Public FinanceDeposit-taking financeHong Kong
Public Investment BankInvestment bankingMalaysia
Campu Lonpac InsuranceGeneral insuranceCambodia

These are regulated businesses running core systems on UniVerse. Our relationships with them span many years and many version cycles.

Running UniVerse? Let's talk about maintenance, or your next upgrade.

As a Rocket Software reseller we supply annual maintenance for your licences and provide the support under it. Whether renewal is coming up or an upgrade is overdue, we can review your environment and tell you plainly what it needs.